2022
Marketing
Survey
User interviews
Competitive analysis
Ideation
Personas
Low-Fidelity Prototype
Feasibility study
High-Fidelity Prototype
3 weeks
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
I redesigned the login process for an app due to a common problem faced by patients during hospitalization and billing, where heavy anxiety can make it difficult to recall personal information like date of birth
I had to revise my approach as the items were not properly arranged in terms of their significance.
The neglect of pressing the next button after completing a task was common and I identified the opportunity to implement accessibility principles in the design of this screen.
It was crucial to redesign the date and time section to minimize the time spent on this page and improve its usability. This involved making it easier for the user's eye to scan and quickly select the desired information.
.png)
.png)
.png)
.png)
The login process is made simple and accessible by creating a profile once you log in and select the "remember me" option. This profile can be accessed directly with a single click and if you wish to remove it, simply long press and the option to delete will appear.
The bottom navigation bar has been introduced to enhance the user's accessibility to the home button from any page, as well as the messages button. The top area now displays the remaining confirmed appointment, which makes it more convenient for users to check it while at the hospital.
Selecting a department can be a challenging task, especially when the user is unsure which one to choose. Providing symptom-based recommendations simplifies the process and makes it easier for the user to identify the appropriate department.
The previous design only included the doctor's name, which did not provide any insight into the best doctor to choose. The redesign, however, placed emphasis on the languages the doctor speaks, recognizing that communication plays a critical role in healthcare and that patients from diverse regions come to CMC and communicate in their local tongue.
.svg)
.png)
