Adage

Adage is an online hoarding renting platform

Year

2022

Project Type

Marketing

Role

Survey
User interviews
Competitive analysis
Ideation
Personas
Low-Fidelity Prototype
Feasibility study
High-Fidelity Prototype

Timeline

3 weeks

Overview

The problem

Outdoor advertising campaigns often utilize hoarding ads to promote brands, but securing a slot can be challenging and require a significant amount of effort and time.

A little about the outdoor advertisement

While some traditional advertising media are in decline, out-of-home (OOH) advertising is growing in popularity. It works because it is seen by everyone when they leave their house - a huge cross-section of potential consumers.Poster advertising is attention-grabbing and does not require the audience to do anything to see it. You don't have to tune in or click on it or turn a page.At the same time, most people regard it as less intrusive than other advertising methods. Indeed, a lot of outdoor advertising is engaging, providing colour, humour and interest.In locations where it sits in front of a captive audience - on public transport or in waiting rooms, for instance - it can even be thought of as a welcome distraction.

Process

Research Objectives

1) To understand how the system works currently.

2) To see what is out there which is catering to these problems.

3) What are the user's current pain points?

4) To see what ate the important features while renting of an hoarding.

Survey

A survey was conducted on 9 participants to identify how they rent hoardings and features people are currently using to determine the key aspects they use to rent a hoarding.

User Interviews

I conducted user research with two marketing and sales professionals from their respective companies to understand the decision-making process for finding outdoor hoardings to rent.

Competitive Analysis

I conducted an extensive online search to find a solution to this problem and discovered several websites that offered the option to view rental hoardings. To inform Adage's design and information structure, I performed a competitive analysis to identify the strengths and weaknesses of our competitors. However, I found that most of the websites I encountered lacked a user-friendly interface and had missing information and filter options. I gathered relevant information from these websites to further my design process.
Carving out a niche in the market

All the responses from the participants who were interviewed by Adage were combined to uncover dominant themes, potential opportunities and innovative ideas that Adage could concentrate on enhancing.

Ideas
I recorded all relevant information from the user interviews and competitive audit in order to develop a comprehensive product plan. The focus was on generating innovative ideas that would meet the needs of the users. To do this, I adopted a user-centered approach, considering their perspective and requirements. This information was used as a foundation for creating a detailed information architecture.

Persona

Personas were created from the gathered information to facilitate informed decisions and ensure the product stays centered on alleviating users' difficulties, annoyances, and aspirations.
Cooking up a better experience

With the gathered information, I determined the essential actions and features and created a sitemap. This allowed me to outline the user journey through the app and initiate the sketching process for my ideas. The sitemap also facilitated the development of a low-fidelity prototype and the proper placement of each functional component.

Site map
I developed a site map for the website to comprehend the different elements that need to be designed in order to complete the task.
A snapshot of three suggestions we made to the UInclude team for their application of color: 
1. Use only one color per category rather than showing masculine, feminine, and superlative words as separate colors. Show Gender bias as one color only.

2. Remove the green underline for flagging inclusive words. This was confusing in beta testing, and only adds to the cognitive load on the screen.

3. Show the inclusion score wheel as black and white. Adding color here competes with the colors used in highlighting biased words...and thus adds more confusion.
We also suggested the above revisions to the UInclude color strategy:

• Integrating the 7 new colors into the biased word highlights.
• Removing the green underline that indicates inclusive language (this was confusing according to many beta testers of the tool).
• Revising the Inclusion Score wheel to a black and white design so as not to conflict with the colors used in flagging words in the text editor.
Low-Fidelity Prototypes
Using the insights gained from research, analysis and site map. A low-fidelity prototype was created to conduct user testing on the potential user. After conducting the test I made some changes to the low low-fidelity designs. I adopted the desktop first approach during this process.
Valaditatory Study
An evaluation study was carried out to identify areas for improvement and generate innovative concepts to meet the requirements, expectations, and wants of users.
High Fidelity Prototype
A number of the opportunities for improvement listed below were picked up in the high fidelity prototype below:
The mobile version of the website was made after completing the desktop version

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